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Depression, Front Shop Staff Module 5, 2025
Despite being one of the most common mental disorders worldwide, depression often goes unnoticed. Many people are reluctant to speak about their symptoms due to stigma, and some may perceive their condition as personal failure, rather than a real illness.
Depression does not just affect the person living with it, but may also impact their family, friends, and colleagues.
Depression is not the same as a temporary low mood. It is not a sign of personal weakness or a condition that can be willed or wished away. People with depression cannot merely “pull themselves together” and get better. Depression is treatable, and most people respond positively to treatment, which can include counselling, medication, and other supportive measures.
It is important to refer people with symptoms of possible depression to a doctor for appropriate assessment, accurate diagnosis and treatment. Once identified, it is important to offer support to those suffering from depression and to encourage them to persist with their treatment. By increasing awareness, you, as the Front Shop staff member, can play an important role in supporting mental health within the community. This module will help you to do just that.
If you would like to participate in the 2026 PSSA/Insight Pharmacy Staff Clinical Education Programme, please contact Gill or Glynis for further information at 011 706 6939 or email cpd@insightmed.co.za
